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Frequently asked questions

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Booking & payment

Choose a tour and departure date, fill in the guest details, pick any extra services and a payment method, all on the website. Chi Bu Trip confirms your seats within 2 working hours by phone/Zalo and email.

A 50% deposit within 24 hours of receiving confirmation. The balance is due no later than 7 days before departure. Bookings made within 7 days of departure: 100% payment.

[Answer: payment methods]

Prices are in VND and exclude 8% VAT. [Answer: how to request a VAT invoice]

Prices & children

Under 5: free, sharing their parents’ bed. Each 2 adults may bring up to 1 infant free of charge; a second infant is charged 50%.

Ages 5 – 9: 75% of the adult price, with their own meals and seat.

Ages 10 and over: adult price.

Shared tours depart once there is a minimum of 4 guests. Private tours: surcharge of 40% (2 guests), 20% (3–4 guests), 10% (5–7 guests), 0% (8 guests or more).

[Answer: solo traveller surcharge]

Cancellations & changes

More than 15 days before: 10% of the tour price. 14 to 8 days before: 30% of the tour price. 7 to 4 days before: 50% of the tour price. Within 3 days, or no-show: 100% of the tour price.

See the full details in our Booking terms.

You may change your date once free of charge if you tell us 10 days in advance and the new date has seats available.

If weather or natural disasters affect safety, Chi Bu Trip will refund 100% of the amount paid within 3 working days, or move you to another date of your choice.

During the trip

3 days before departure, you will receive your guide’s details, the pick-up point and a packing list.

Not sure where to start?

Leave your email and H’Brông will send you a suggested itinerary within 24 hours.